Salesforce Advisory Services
At Hmara, we specialize in Salesforce Advisory Services that align your business and operating models with Salesforce’s capabilities. If Salesforce isn't the right fit, we will guide you toward the best alternative technologies.
Salesforce Health-Check
-
We conduct comprehensive Salesforce Health Checks, identifying technical debt and recommending best practices. You'll receive a personalized roadmap to get your Salesforce org back on track.
-
Importance: Ensures your Salesforce environment is optimized for efficiency and growth.
Salesforce Support Team Optimization
-
Is your Salesforce team underperforming or overwhelmed? We assess and optimize your team, providing guidance on project execution and technical architecture.
-
Importance: Enhances your team’s productivity and effectiveness.
Adoption
-
Maximizing ROI requires user adoption. We develop strategies and best practices to improve user experience and ensure your team loves using Salesforce.
-
Importance: Boosts user engagement and satisfaction, driving higher returns on your Salesforce investment.
Project Services
Our Project Services cover Salesforce implementations and enhancements with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Pardot. Our team, holding over 20 Salesforce certifications, ensures your project is managed with expertise.
-
Preparation: Align business goals and objectives, define success metrics, and prepare for a successful launch.
-
Project Management: Our experienced Project Managers handle everything, from managing technical resources to stakeholder management, risk management, and advising on change management.
-
Development: Utilizing Agile and Scrum methodologies, we offer both declarative and programmatic development, including data modeling, custom automations, and UI personalization with optimized UX.
-
Data Migration: We guide you through or handle the data migration process, ensuring best practices and reducing stress.
-
Quality Assurance Testing: Our testers work with developers to ensure quality at every stage.
-
User Acceptance Testing: We ensure your team is prepared for deployment with thorough user acceptance testing.
-
Deployment: Using Salesforce best practices, we prepare your users for changes with effective change management.
-
Custom-Tailored Training: We offer engaging training resources to maximize adoption and ROI.
-
Reports and Analytics: Customized reports and dashboards for better data-driven decision-making.
Continuous Innovation Package
Our Continuous Innovation packages provide ongoing support to help you stay ahead in the ever-evolving Salesforce landscape.
-
Strategic Partnership: We align your technology goals with your business strategy to ensure innovation and maximize your Salesforce investment.
-
Salesforce Optimization: We keep your system up-to-date, reducing technical debt and leveraging new features.
-
Development Expertise: Custom solutions using both declarative and programmatic development.
-
Business Analysis: We optimize your business processes to increase efficiency across departments.
-
Quick Response: Our support team offers same-day responses and live support as per SLA agreements.
-
Open Office Hours: Accessible support for any questions or issues, enhancing user efficiency and satisfaction.
Individual Specialists
Our team of certified Salesforce specialists is ready to augment your existing team, bringing expertise and reliability to your projects.
-
Salesforce Administrator
-
Salesforce Developer
-
Salesforce Architect
-
Salesforce Business Analyst
-
Salesforce Project Manager
-
Salesforce Quality Assurance
-
Salesforce Integration Specialist
-
Salesforce Consultant
